Damage on Delivery Only
Returns are accepted only if the product is received in a damaged condition.
Valid Reasons for Return:
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Watch not functioning on arrival
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Visible breakage or cracks in case or strap
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Severe cosmetic damage affecting usability
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Missing parts due to transit damage
Not Eligible for Return:
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Minor natural wood variations
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Damage caused after delivery
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Water or moisture exposure
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Wear and tear after use
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Change of mind or personal preference
Return Conditions
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Damage must be reported within 48 hours of delivery
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Unboxing video and clear images are mandatory
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Product must be unused and in original packaging
Failure to meet these conditions may lead to rejection of the return request.
Resolution
Upon verification:
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We will repair the product where feasible
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If repair is not possible, a refund will be issued
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Refunds are processed to the original payment method within 7–10 working days
Legal Rights
This policy does not limit your rights under the Consumer Protection Act, 2019 (India).
Need Help?
Contact us at: contact@anka.watch